In 1993 Marc Harvey, after many years managing his family’s auto dealerships, established the original The Service Outlet in San Ramon. He had a simple mission: provide affordable, dealership-quality auto repair service for Acura, Honda, Lexus, and Toyota owners throughout the area. In other words, he wanted his shop to be a hybrid of a dealership and your local garage.
It was important to Marc that The Service Outlet be more personal, that it have a staff who knows its customers, mechanics who give honest recommendations, and a reception area with tasty drinks and snacks to keep customers smiling.
The Service Outlet in Lafayette opened two years later and today provides service to thousands of Acura, Honda, Lexus, and Toyota owners – many of whom are now long-time customers.