In 1993 Marc Harvey, after many years managing his family’s auto dealerships, established The Service Outlet in San Ramon. He had a simple mission: provide affordable, dealership-quality auto repair service for Acura, Honda, Lexus, and Toyota owners throughout the area. In other words, he wanted his shop to be a hybrid of a dealership and your local garage.
It was important to Marc that The Service Outlet be more personal, that it have a staff who knows its customers, mechanics who give honest recommendations, and a reception area with tasty drinks and snacks to keep customers smiling.
Within two years of opening, The Service Outlet in San Ramon was so popular that Marc opened a second location in Lafayette. Today these two shops provide service to thousands of Acura, Honda, Lexus, and Toyota owners – many of whom are now long-time customers.